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This comprehensive course focuses on enhancing communication and soft skills in the workplace, benefiting DOSs (Directors of Schools), managers, staff, teachers, and parents. Learn to leverage negotiation skills, meeting proficiency, facilitation, and coaching to guide organizations through challenging times. Empower educators, parents, students, and external stakeholders to navigate discussions with a win-win mindset. Develop conflict management, assertiveness, and a supportive approach for a robust and essential framework.
Description
Throughout this course, participants will:
- Develop a comprehensive understanding of effective workplace communication principles and techniques.
- Recognize and adapt their communication styles to cater to the unique needs and expectations of managers, staff, teachers, and parents within the workplace.
- Master the use of non-verbal communication to convey messages more convincingly and accurately.
- Acquire negotiation skills to facilitate win-win outcomes in various workplace scenarios.
- Gain proficiency in planning, leading, and participating in well-structured and productive meetings.
- Learn to effectively facilitate group interactions and coach individuals and teams for enhanced performance.
- Develop conflict resolution skills to manage and resolve workplace conflicts amicably.
- Cultivate assertiveness to communicate confidently and effectively in professional settings.
- Discover strategies for building a supportive framework within their organizations, promoting collaboration among teachers, parents, students, and external stakeholders.
- Apply course concepts and techniques to foster long-term success, productivity, and collaboration using their own their workplace and community contexts.
Aims and objectives:
By working through the course, participants will:
- Establish a solid foundation in effective workplace communication by understanding its significance and impact on organizational success, recognizing the pivotal role of various stakeholders.
- Develop proficiency in facilitation and coaching techniques to enhance group dynamics, foster individual and team development, and create a supportive framework within the workplace.
- Gain insight into different communication styles and adaptability strategies to effectively engage with diverse workplace roles, addressing role-specific communication challenges.
- Harness the power of non-verbal communication by mastering body language, gestures, and facial expressions to convey messages convincingly and enhance interpersonal connections.
- Acquire comprehensive meeting skills, including planning, leading, and participating in productive discussions, while effectively managing conflicts and objections to ensure meeting effectiveness.
- Develop negotiation skills to achieve win-win outcomes in various workplace scenarios, utilizing principled negotiation strategies and navigating challenging negotiations with confidence.
- Learn effective conflict management techniques to identify sources of conflict, resolve disputes peacefully, and cultivate assertiveness for clear and confident communication.
- Cultivate assertiveness to express ideas and opinions confidently, contributing to a culture of openness, collaboration within the organization.
Learning outcomes:
By the end of this course, participants will be able to:
- Understand the fundamentals of effective workplace communication.
- Identify and adapt their communication styles to suit various workplace roles (managers, staff, teachers, parents).
- Utilize non-verbal communication effectively to enhance their messages.
- Apply negotiation skills to achieve mutually beneficial agreements.
- Plan, lead, and participate in productive and well-organized meetings.
- Effectively facilitate group dynamics and coach individuals and teams.
- Manage workplace conflicts using peaceful resolution strategies.
- Express themselves assertively to communicate with confidence.
- Foster a culture of support in the workplace.
- Engage and collaborate with teachers, parents, students, and external stakeholders.
- Implement strategies for long-term success and collaboration within their organizations and communities.
Target groups: DOSs, managers, staff, teachers and parents
Minimum level of language: English, B2-C1
Duration of training: 35 lessons, 7 days
Trainer: Gabriella Kovács
Dates:
Vienna (English)
2025.04.14-19. Planned
2025.10.27-11.01. Planned
Rovinj (magyarul)
2025.08.03-09. Planned
Location: Vienna, Rovinj
Price: EUR 595, incl. course, certificate, Erasmus+ documentation (if needed), a cultural activity
Applicable funds: As part of the Erasmus+ Key Action 1 (KA1), all costs for mobility /travel expenses, course fees, accommodation, subsistence fee/ are covered by the fund.
